FAQs • Caddo Parish, LA • CivicEngage

Who can I call for help with my child but will not require that my child first appear before the court?: For behavioral or substance abuse issues, call Magellan Health Services of Louisiana at 1-800-424-4399 or visit on the web: Magellan Health Services

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Juvenile Services - Families

1. I have recieved a letter, subpoena or summons from the court...: READ THE DOCUMENT CAREFULLY. It will give you either a number to call or a date and time to appear in court for your first hearing. Follow the instructions.

2. My child has been arrested...: If your child has been arrested and brought to detention, an employee will call you and will give you the necessary information. You may ask questions at that time.
If your child has been arrested and released to you or another adult, wait to hear from the court. The prosecutor screens these cases and decides whether or not to file charges. Sometimes they do not file based on insufficient evidence; however, you need to wait to hear from the court. You will receive a subpoena telling you when to come to Court.

3. The court has issued a warrant for my child's arrest...: Contact your child's attorney, Juvenile Probation Officer, the Juvenile Court Clerk’s Office at (318) 226-6751 or The District Attorney’s Office – Juvenile Division at (318) 429-7647 to talk about what your child's options are. The court does offer juveniles the opportunity to recall the warrant.

4. My child is out of control...: If either you or your child is in immediate danger, contact your local police or sheriff’s department. You may call 318-425-1883 to talk with someone about whether your child's behavior meets the requirements for filing a FINS Petition or to request the assistance of the court.

5. I am a victim of domestic violence...: If you are in danger, call 911 or the domestic violence hotline at (318) 226-5015 or (888) 411-1333. Contact The Providence House 221-7887 or visit at 814 Cotton Street, Shreveport, Louisiana 71101. The Providence House offers services to those coping with or fleeing violent relationships. All services are confidential and at no charge.

6. Who can I call for help with my child but will not require that my child first appear before the court?: For behavioral or substance abuse issues, call Magellan Health Services of Louisiana at 1-800-424-4399 or visit on the web: Magellan Health Services